Privacy Policy

Welcome to Legend Cinemas, owned and operated by Legend SRS Cinemas Private Limited ("Legend Cinemas," "we," "our," or "us"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our mobile app, book movie tickets, or interact with us at any of our cinema locations.

We know your data is personal, so we treat it that way. This policy is written to be clear and genuinely useful, so you always know exactly what's happening with your information when you choose Legend Cinemas for your next movie night.

By using our website, app, or services, you agree to the practices described in this Privacy Policy. If you do not agree, we'd ask that you refrain from using our platforms.

Information You Give Us

• Contact details — name, email address, and phone number when you reach out via our contact forms, customer support, or feedback channels.
• Feedback and communications — anything you share with us via contact forms, emails, reviews, or social media.

Please note: Legend Cinemas does not offer account creation or login on our website. When you choose to book tickets, you are redirected to BookMyShow, our authorized ticketing partner, where the booking — including any account details, payment, and seat selection — is handled entirely on their secure platform.

Information Collected Automatically

• Device and log data — IP address, browser type, device model, operating system, and access timestamps.
• Usage data — pages visited, links clicked, time spent on our website or app, and general browsing behavior.
• Location data — approximate location (with permission) to show you nearby Legend Cinemas locations and showtimes.

Information From Our Booking Partner

All movie ticket bookings are made directly through BookMyShow. When you click "Book Tickets" on our website, you leave the Legend Cinemas site and complete your booking — including providing your details and making payment — entirely on BookMyShow's platform, governed by their own Privacy Policy and Terms of Use.

We use the information we collect to make your Legend Cinemas experience smoother, safer, and more enjoyable. Specifically, we use your data to:

• Respond to customer support queries and resolve issues quickly.
• Improve our website, app, and in-cinema experience based on usage patterns.
• Share offers, promotions, and updates about new releases or events — only if you've opted in.
• Maintain the security of our platforms and prevent fraudulent activity.
• Comply with applicable legal and regulatory obligations in India.

Like most websites, Legend Cinemas uses cookies and similar tracking technologies to recognize you on return visits, remember your preferences, and understand how our website is being used.

• Essential cookies — required for core site functionality like ticket booking and account login.
• Performance cookies — help us understand how visitors use our site so we can improve it.
• Advertising cookies — used to show relevant promotions, including on third-party platforms.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect site functionality, including your ability to book tickets seamlessly.

We do not sell your personal information. Since ticket bookings happen entirely on BookMyShow, we share minimal data with third parties, limited to the following:

• Service providers — companies that help us operate our website, app, and customer support, under strict confidentiality obligations.
• Booking partner — BookMyShow, to whom you are redirected for all ticket purchases; we do not transmit your personal data to them, as the booking happens directly on their platform.
• Legal requirements — when required by law, court order, or government authority in India.
• Business transfers — in the event of a merger, acquisition, or restructuring of Legend Group or Legend SRS Cinemas Private Limited.

Legend Cinemas does not process, collect, or store any payment information whatsoever. We do not have a login or booking system on our own website. When you choose to book a movie ticket, you are redirected to BookMyShow, our authorized ticketing partner, where your entire booking journey — including seat selection, account details, and payment via card, UPI, net banking, or wallets — takes place on their secure, independently-operated platform.

Because we do not handle any part of the payment process, please refer to BookMyShow's own Privacy Policy and Terms of Use for details on how your booking and payment information is collected, used, and protected.

We take reasonable and commercially acceptable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, restricted internal access, and regular review of our data handling practices.

That said, no method of transmission over the internet or electronic storage is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing bookings, responding to inquiries, and meeting legal or regulatory requirements. Once this purpose is served, your data is securely deleted or anonymized.

As a user, you have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or outdated information.
• Request deletion of your personal data, subject to legal retention requirements.
• Opt out of promotional emails or marketing communications at any time.
• Withdraw consent for data processing where consent was the basis for collection.

To exercise any of these rights, simply reach out to us using the contact details below — we'll respond as promptly as we can.

Our website and app are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Our website and app may contain links to third-party websites, such as booking partners or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policy of any third-party site you visit through links on our platform.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, our team is here to help.